Customer Testimonials
The service was good but I was a little disappointed with the timing. I scheduled online for 8am and expected to be done in less than 90 minutes, but was told that there were 4 ahead of me and that it may take more than 2 hours. Since the weather was bad this caused a minimal disruption of my day.
I always love bringing my jeep up here! They do such good work, and they are such nice people! Today when I brought my jeep up there Thad gave me a little duck in a jeep to match mine! Absolutely made my day!!
Our sales sales person Manny was real respectful and very helpful our deal was easy and quick we have bought 4 vehicles there and had great service every time thank you Bryan Vollmer
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Both the parts and service departments were very fast and friendly and definitely knowledgeable. I will definitely do business with them in the future.
Best dealership with excellent customer service and Very helpful through the car buying process. Exemplary!!!
Mason Rives was great to work with! Super helpful.
Very accommodating, took my truck right in and gave me a loaner,fixed the problem quickly
THANKS GREAT JOB
Very professional, courteous, and fixed the problem.
Went above and beyond for me ! Kept me informed and found a leaking seal I didn’t know I had.
Quick turnaround once the parts for my warranty work came in!
Always good service at this place! I would recommend them to anyone , especially if you need a ride home
Service was provided quickly and thoroughly. I taken the vehicle to another dealership after multiple months of attempting to find out what was wrong with it took it to Allen Samuels and they immediately diagnosed it found the part even though it had been on backorder, they found it in another dealership and had it fixed in less than a week. They also kept me updated on the progress throughout the process definitely will be using Allen Samuels in the future.
My truck was towed to their dealership. The service department figured out the problem right away, and within 24 hours I had my truck back. The entire service crew are absolutely spectacular. This is the only place I ever have my truck serviced. Thanks for the great vehicle care.
This place was amazing. I was able to get into my vehicle with an amazing deal very quickly and the car has ran perfect since purchase!
Quick service and professional attitude for my visit to have oil change and fuel filter change
I had a very good experience with the sales and finance departments of the dealership and would use them again.
Great help from our service representative, Jose, who worked hard to see that our work was done on our Jeep. Many thanks to the mechanics also who found and fixed a difficult electrical problem.
What an amazing family owned dealership! David & R.J were an awesome help, super kind, and very respectful! I couldn’t recommend this dealership more for finding the car YOU want!
Very happy with the service. And Chuck was fantastic! Sure I will bring see you again soon
Wanted to have our Ram pickup's oil changed. Stopped by the garage to make an appointment but they told me that if I had time they could do it immediately. Wow, I definitely had that time. They saved me a trip to town! Thanks guys!
I had a very good experience with this dealership and I would recomend them and use them again
Trisha immediately recognized that I was searching for a new truck. She listened to my needs and expectations in purchasing, found the perfect trucks matching my preferences and stuck with me. She followed up well with additional information both prior to the purchase and post sale when I needed to have a minor warranty issued taken care of. When I returned for my service appointment, the service team went above expectations by taking a replacement part from another vehicle to save me a return visit. This showed great understanding that my time is valuable and true customer service. I would ...
The facility was nice and clean. Great communication with the staff members from the sales department to the financing. This was our second time buying from this dealership and will not be the last.
Chuck does a great job and is always helpful.
Excellent customer service and great service. Thank you from a Winter Texan. Appreciate honest service!
I've bought several vehicles from Allen Samuel's and have been very happy everytime!
I was asking about the Oil change package deals and they couldnt seem to find the information???
Great communication. Appreciate return to home when Jeep dropped off and pick up to go and get jeep when completed. Very professional service center
Great facility! Professional and courteous staff. A pleasure working with a greatest team in the Coastal Bend
Their Service Department is second to none!!! They went above and beyond to get my warranty work done on my Jeep Cherokee and to save me as much money as possible! Robin kept me informed through the whole process!!! Thank you all!
Everything was great! Alex was fantastic and incredibly helpful and the place was super clean and nice!
Fast, Friendly, and efficient. Will be back again. They are very convenient for me. Thanks again.
The replacement of the radio once it had been ordered was quick and was glad for that. The trouble shooting was late in getting it started as the 8:00 appointment was not started until 10:00.
Celeste was outstanding from the start. I was waiting at the dealer. She got me in, communicated regularly about,the progress and was a pleasure to work with. Service completed without issue.
The repair work was completed in a short amount of time and only had to wait 4days for the parts to get to the dealership.
Good service but had to wait for the parts to show up which were on back order. Appreciate the shuttle service!
Excellent assistance with tire change after blowout. Provided transportation for spouse to return home. This will be our go to dealership in the future.
I was visiting the area and the starter went out on thanksgiving and had truck towed to your store. I explained my situation and your people took care of it and had me on the road Saturday
Always great service!
They do a great job . All the way around Great job. Would recommend to someone
Excellent service promptly delivered. No complaints now or ever. Thank you so much. (The bill was tolerable too.)
Allen Samuel of Aransas Pass Texas was my servicing dealer. Their service department is A+++ . Very helpful and knowledgeable.
I had to leave my truck for a recall service and was given a loaner until it was done! Nice
Fast and quick service
This revue is for Allen Samuel’s CDJR of Aransas Pass, TX. The service today was exceptional as always. There was a problem with the backseat passenger seat belt that would not recoil & secure the passenger. The Service Advisor, Celeste Tober, is always very attentive to detail and told me that they would get on the service immediately and suggested that I wait while they fixed the problem. The entire process took about an hour and I was on my way with the problem solved. Excellent service!
I was very pleased with the service that I received on my Jeep and my service rep was very helpful.
Great and quick service every time my vehicle is in need of service. I contact Alex Villarreal, he schedules my appointments quick, prompt, and with a great attitude. I will continue taking my jeep for servicing to Allen Samuels.
Putting 3 stars instead of 1 because if you get your vehicle service done when the service manager is there. All is good, if he's on vacation you get attude and horrible service.
Great and prompt service. I scheduled an appointment and oil change and service was done quickly.
Chuck and the Service dept. Always get you in and out and keep you updated on status of your vehicle. Great people to deal with!
CHUCK HAS ALWAYS TREATED ME GREAT AND UPDATES US ON STATUS OF VEHICLE. YOUR SERVICE DOES A GREAT JOB. YOU HAVE A GREAT TEAM, AND WE WILL CONTINUE TO SERVICE OUR VEHICLES WITH ALLEN SAMUELS ARANSAS PASS,
Always have great service here. Staff is great. Chuck kept me informed of the time and items that needed replaced. Highly recommended! Thank you
I have driven from Corpus Christi to Aransas Pass to purchase and service Jeep vehicles for over 20 years. For many years, I kept returning because of the service department and Steve, who I could rely on for reliable advice. I miss him. I now continue to return because of my new car relationship with Danielle.
friendly curtious customer service appreciate shuttle transportation will contuniue to have my vehicle servced here in the future
Excellent service and friendly. They listen and care about your car issues. You Feel important .
My first time there and it was the best . I have been to numerous dode dealerships over the last 11 years that I have owned a dodge . This was by far the best one. Thanks again for being so accommodating !!! Carla Ashton
Always helpful and friendly.Service on recall well done and did not get my vehicle dirty on inside,much appreciated.Thaks so much for all the work,from the receptionist that took the call,all the way to drive out,very professional.Keep up the great work! Bob&Charlene Crawford
Celeste was fantastic, polite and met all my needs and questions even made sure how my vehicle was running and everything is great
Service department is amazing out there. They got me in and out with my oil change in just about an hour. A nice refreshing change as I’ve dealt with other dealerships where it seems like I need to take a phone charger and pack a lunch because I’m going to be there a while.
Great dealership
Great service, they had my truck serviced in good time and everyone was very respectful
Real fast with no issues! Hope all service in the future will go this smooth. Highly experience workers, would recommend Ram .
I am not sure why I am being asked to rate Allen Samuel's of Oxford when my work was done by Allen Samuel's in Aransas Pass, Texas. The staff was friendly and kept me updated throughout my service. I recommend it to all my Family and Friends.
Friendly staff who kept me updated throughout my service and answered all of my questions thoroughly.
Both Tony and Collin listened well and made me feel good about doing business with your dealership.
GREAT EXPERIENCE WITH OUR SERVICE GUY!! We recommended all of our FRIENDS… will be back
The whole process was painless and thorough. I understood everything I got a good price. At least I feel I did and the salesman was great.
I am not sure why I am being asked to rate Allen Samuel's of Oxford when my work was done by Allen Samuel's in Aransas Pass Texas, my service writer went above and beyond, I couldn't be more pleased.
Great service. Work hard to help customer financially. Prompt service. Great updates. Very courteous service.
Quick service and friendly staff. Very willing to help in any way they can. Would buy there again.
Everything went well. The service personnel were very nice and the service didnt take very long.
Friendly and professional staff. Celeste was a pleasure to work with. This was my second visit, and I will definitely be back.
The car dealership provided outstanding customer service. The quality of the work is commendable and appreciated.
I love this place they make things quick and easy for you .
The facility is clean and the staff is friendly. The Service Advisor I had was extremely knowledgeable and helpful.
Very satisfied, The service was completed fast. The service rep was very helpful and courteous.
This dealership has always been very helpful, let's me know when I need an oil change. They are always quick and on point.
Very courteous, very helpful with addressing the concerns on the vehicle. Shuttle ride and employees were very help as well with putting in the car seats.
Colin is amazing we had the best experience with him, give the man a raise!
My experience here was great! My salesman Ruben was awesome, he was thoughtful at choosing some great selections for me and my business. He got me into a nice vehicle, I came there and left in my new car with no hassles. Everything was quick and smooth! I’d definitely recommend giving them your business!
I did not have my vehicle serviced at this location! I have received several surveys from this location but have never been to this location.
I got greeted very nice and respectfully and the service was fast and nice cool inside thank you for your services
Fast friendly service. Always easy to do business there. Service representatives are attentive and quick to return calls and answer any questions
Jose was great. Friendly and professional. The service was finished promptly as promised. Very happy with the experience. I’ll definitely be going back.
Service representative Chuck was great, it goes down hill from there. The service manager doesn't look like knowing what is going on . They keep my truck for days without even working on it. I had drop it there 4 times over 1 1/2 month .A simple state inspection could not be done, I had to go somewhere else for that and somewhere else to finish the work that they could not get done either.
Thes service writers are very friendly and courteous. Service was done in a timely manner and they kept me informed along the way. Waiting area was nice with cold water and coffee available.
Great service as always! Thank you team Allen Samuels Service Department! Can't wait to see you again
Chuck in the service department (Aransas Pass) is the best !!
The dealership dealt with my service request, promptly, with the minimum amount of fuss. The staff were all friendly knowledgably and very professional in the execution of heir Worlk
Service is great Celeste in service always takes care of our needs and the techs get the job done quickly