Customer Testimonials
The facility was nice and clean. Great communication with the staff members from the sales department to the financing. This was our second time buying from this dealership and will not be the last.
Chuck does a great job and is always helpful.
Excellent customer service and great service. Thank you from a Winter Texan. Appreciate honest service!
I've bought several vehicles from Allen Samuel's and have been very happy everytime!
I was asking about the Oil change package deals and they couldnt seem to find the information???
Great communication. Appreciate return to home when Jeep dropped off and pick up to go and get jeep when completed. Very professional service center
Great facility! Professional and courteous staff. A pleasure working with a greatest team in the Coastal Bend
Their Service Department is second to none!!! They went above and beyond to get my warranty work done on my Jeep Cherokee and to save me as much money as possible! Robin kept me informed through the whole process!!! Thank you all!
Everything was great! Alex was fantastic and incredibly helpful and the place was super clean and nice!
Fast, Friendly, and efficient. Will be back again. They are very convenient for me. Thanks again.
The replacement of the radio once it had been ordered was quick and was glad for that. The trouble shooting was late in getting it started as the 8:00 appointment was not started until 10:00.
Celeste was outstanding from the start. I was waiting at the dealer. She got me in, communicated regularly about,the progress and was a pleasure to work with. Service completed without issue.
The repair work was completed in a short amount of time and only had to wait 4days for the parts to get to the dealership.
Good service but had to wait for the parts to show up which were on back order. Appreciate the shuttle service!
Excellent assistance with tire change after blowout. Provided transportation for spouse to return home. This will be our go to dealership in the future.
I was visiting the area and the starter went out on thanksgiving and had truck towed to your store. I explained my situation and your people took care of it and had me on the road Saturday
Always great service!
They do a great job . All the way around Great job. Would recommend to someone
Excellent service promptly delivered. No complaints now or ever. Thank you so much. (The bill was tolerable too.)
Allen Samuel of Aransas Pass Texas was my servicing dealer. Their service department is A+++ . Very helpful and knowledgeable.
I had to leave my truck for a recall service and was given a loaner until it was done! Nice
Fast and quick service
This revue is for Allen Samuel’s CDJR of Aransas Pass, TX. The service today was exceptional as always. There was a problem with the backseat passenger seat belt that would not recoil & secure the passenger. The Service Advisor, Celeste Tober, is always very attentive to detail and told me that they would get on the service immediately and suggested that I wait while they fixed the problem. The entire process took about an hour and I was on my way with the problem solved. Excellent service!
I was very pleased with the service that I received on my Jeep and my service rep was very helpful.
Great and quick service every time my vehicle is in need of service. I contact Alex Villarreal, he schedules my appointments quick, prompt, and with a great attitude. I will continue taking my jeep for servicing to Allen Samuels.
Great and prompt service. I scheduled an appointment and oil change and service was done quickly.
Chuck and the Service dept. Always get you in and out and keep you updated on status of your vehicle. Great people to deal with!
Great service overall..Gave my daughter a ride home.. Picked her up when truck was ready.. GREAT CUSTOMER SERVICE
CHUCK HAS ALWAYS TREATED ME GREAT AND UPDATES US ON STATUS OF VEHICLE. YOUR SERVICE DOES A GREAT JOB. YOU HAVE A GREAT TEAM, AND WE WILL CONTINUE TO SERVICE OUR VEHICLES WITH ALLEN SAMUELS ARANSAS PASS,
Always have great service here. Staff is great. Chuck kept me informed of the time and items that needed replaced. Highly recommended! Thank you
I have driven from Corpus Christi to Aransas Pass to purchase and service Jeep vehicles for over 20 years. For many years, I kept returning because of the service department and Steve, who I could rely on for reliable advice. I miss him. I now continue to return because of my new car relationship with Danielle.
friendly curtious customer service appreciate shuttle transportation will contuniue to have my vehicle servced here in the future
Excellent service and friendly. They listen and care about your car issues. You Feel important .
My first time there and it was the best . I have been to numerous dode dealerships over the last 11 years that I have owned a dodge . This was by far the best one. Thanks again for being so accommodating !!! Carla Ashton
Always helpful and friendly.Service on recall well done and did not get my vehicle dirty on inside,much appreciated.Thaks so much for all the work,from the receptionist that took the call,all the way to drive out,very professional.Keep up the great work! Bob&Charlene Crawford
Celeste was fantastic, polite and met all my needs and questions even made sure how my vehicle was running and everything is great
Service department is amazing out there. They got me in and out with my oil change in just about an hour. A nice refreshing change as I’ve dealt with other dealerships where it seems like I need to take a phone charger and pack a lunch because I’m going to be there a while.
Great dealership
Great service, they had my truck serviced in good time and everyone was very respectful
I had EXCELLENT EXPERIENCE… Jose was the BEST!!!! I would recommend my friends and family..
Real fast with no issues! Hope all service in the future will go this smooth. Highly experience workers, would recommend Ram .
I am not sure why I am being asked to rate Allen Samuel's of Oxford when my work was done by Allen Samuel's in Aransas Pass, Texas. The staff was friendly and kept me updated throughout my service. I recommend it to all my Family and Friends.
Friendly staff who kept me updated throughout my service and answered all of my questions thoroughly.
Both Tony and Collin listened well and made me feel good about doing business with your dealership.
GREAT EXPERIENCE WITH OUR SERVICE GUY!! We recommended all of our FRIENDS… will be back
The whole process was painless and thorough. I understood everything I got a good price. At least I feel I did and the salesman was great.
I am not sure why I am being asked to rate Allen Samuel's of Oxford when my work was done by Allen Samuel's in Aransas Pass Texas, my service writer went above and beyond, I couldn't be more pleased.
Great service. Work hard to help customer financially. Prompt service. Great updates. Very courteous service.
Quick service and friendly staff. Very willing to help in any way they can. Would buy there again.
Everything went well. The service personnel were very nice and the service didnt take very long.
Friendly and professional staff. Celeste was a pleasure to work with. This was my second visit, and I will definitely be back.
The car dealership provided outstanding customer service. The quality of the work is commendable and appreciated.
I love this place they make things quick and easy for you .
The facility is clean and the staff is friendly. The Service Advisor I had was extremely knowledgeable and helpful.
Very satisfied, The service was completed fast. The service rep was very helpful and courteous.
This dealership has always been very helpful, let's me know when I need an oil change. They are always quick and on point.
Very courteous, very helpful with addressing the concerns on the vehicle. Shuttle ride and employees were very help as well with putting in the car seats.
Colin is amazing we had the best experience with him, give the man a raise!
My experience here was great! My salesman Ruben was awesome, he was thoughtful at choosing some great selections for me and my business. He got me into a nice vehicle, I came there and left in my new car with no hassles. Everything was quick and smooth! I’d definitely recommend giving them your business!
I did not have my vehicle serviced at this location! I have received several surveys from this location but have never been to this location.
I got greeted very nice and respectfully and the service was fast and nice cool inside thank you for your services
Fast friendly service. Always easy to do business there. Service representatives are attentive and quick to return calls and answer any questions
Jose was great. Friendly and professional. The service was finished promptly as promised. Very happy with the experience. I’ll definitely be going back.
Thes service writers are very friendly and courteous. Service was done in a timely manner and they kept me informed along the way. Waiting area was nice with cold water and coffee available.
Great service as always! Thank you team Allen Samuels Service Department! Can't wait to see you again
Chuck in the service department (Aransas Pass) is the best !!
The dealership dealt with my service request, promptly, with the minimum amount of fuss. The staff were all friendly knowledgably and very professional in the execution of heir Worlk
Service is great Celeste in service always takes care of our needs and the techs get the job done quickly
The service was completed to our satisfaction and on the promised timeline. Great job guys!
Took the jeep in last minute before a road trip and they got us in and out fairly quickly.
Always kind and with a friendly smile
Always a pleasure working with the service department. I’m in and out in a whip. They take real good care of me and my vehicle. Their customer service is top notch. I highly recommend them at any time.
I was working out of town and the staff at Allen Samuels graciously help me getting my vehicle back on the road.
All good; I always get great service here from the service department and from my salesman, Oscar. top notch. thanks, William Adams
Samuel Adams is the best dealer as far as sales and service I’ve ever dealt with. I will not hesitate to use them for future purchases and the service department is incredible. If you’re in the market for a jeep or a truck or a car, please don’t purchase anything without going there, and checking it out.
Service mgr was friendly and very helpful. I thought I would need some brake work but was surprised to hear my brakes were fine. Will return when I actually need to have the brakes serviced. Service mgr brought to my attention some recommendations for service, but those will have to be another day. Cancer treatments for my wife takes priority right now.
Service was fantastic. Pulled in, they came right out and took the Jeep back. Had a fantastic waiting room with coffee. Was done with the oil change in less than 35 minutes. Employees were ll very friendly. I'll be going back.
Great customer service! Thank you! We appreciate all the info that was provided to us that day.
Allen Samuels dealership is professional and friendly they took great care of my car during service
Allen Samuels dealership was professional, had excellent customer service, addressed all my concerns. Great job!
The service was prompt, thorough, and professional The staff were very polite and very courteous,
Excellent service
Always a good experience with chuck and company , will recommend as always thank you Rob
They were great real helpful and they were quick. I’m very happy with your job.
Very kind and helpful service excellent and took me home & picked up the next day
The Service Advisor, Chuck and Service Department addressed my Warranty Repair quickly and promptly. Recalls and Service Bulletins were also checked .
Great group of folks to work with regarding my concerns of my truck. I’ll come back
Celeste was fantastic to work with. She called often and had good information to share. She was also friendly and empathetic.
We live in Corpus Christi and we will continue to drive there for great service.
I love this dealership and do everything I can to make sure and get my service done while we are in town. Everyone on their team is friendly, competent and professional so I know I am in good hands no matter what service writer I am working with. I do have to say that I am now mostly working with Taylor and he is outstanding! Keeps me well informed and presents my my service options without ever making me feel like he is selling me. It has been fun watching him grow in his job since I think I was ...
The team did a wonderful job of repairing the tire leak and identifying other items that needed to be addressed.
Service Department is friendly and knowledgeable and always has kept me informed about my Jeep.
Your service department needs to have online updates for vehicles in your repair shop. Digitize and publish what is happening with my vehicle so I don't have to call. It's crazy that the only person who can tell me what's happening when i call is "my service writer". Put it on the web. Join us in the 21st century. Otherwise I have nothing but compliments.
Everyone is always so nice and helpful I’ve had to take my car in several times unfortunately but each time I get the same kindness
Great service. Squeezed me in on a busy day. Took care of all the issues. Representative was professional and clear about issues and gave great advice on what needed to be done.
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