Customer Testimonials
My first time there and it was the best . I have been to numerous dode dealerships over the last 11 years that I have owned a dodge . This was by far the best one. Thanks again for being so accommodating !!! Carla Ashton
Always helpful and friendly.Service on recall well done and did not get my vehicle dirty on inside,much appreciated.Thaks so much for all the work,from the receptionist that took the call,all the way to drive out,very professional.Keep up the great work! Bob&Charlene Crawford
Celeste was fantastic, polite and met all my needs and questions even made sure how my vehicle was running and everything is great
Service department is amazing out there. They got me in and out with my oil change in just about an hour. A nice refreshing change as I’ve dealt with other dealerships where it seems like I need to take a phone charger and pack a lunch because I’m going to be there a while.
Great dealership
Great service, they had my truck serviced in good time and everyone was very respectful
I had EXCELLENT EXPERIENCE… Jose was the BEST!!!! I would recommend my friends and family..
Real fast with no issues! Hope all service in the future will go this smooth. Highly experience workers, would recommend Ram .
I am not sure why I am being asked to rate Allen Samuel's of Oxford when my work was done by Allen Samuel's in Aransas Pass, Texas. The staff was friendly and kept me updated throughout my service. I recommend it to all my Family and Friends.
Friendly staff who kept me updated throughout my service and answered all of my questions thoroughly.
Both Tony and Collin listened well and made me feel good about doing business with your dealership.
GREAT EXPERIENCE WITH OUR SERVICE GUY!! We recommended all of our FRIENDS… will be back
The whole process was painless and thorough. I understood everything I got a good price. At least I feel I did and the salesman was great.
I am not sure why I am being asked to rate Allen Samuel's of Oxford when my work was done by Allen Samuel's in Aransas Pass Texas, my service writer went above and beyond, I couldn't be more pleased.
Great service. Work hard to help customer financially. Prompt service. Great updates. Very courteous service.
Quick service and friendly staff. Very willing to help in any way they can. Would buy there again.
Everything went well. The service personnel were very nice and the service didnt take very long.
Friendly and professional staff. Celeste was a pleasure to work with. This was my second visit, and I will definitely be back.
The car dealership provided outstanding customer service. The quality of the work is commendable and appreciated.
I love this place they make things quick and easy for you .
The facility is clean and the staff is friendly. The Service Advisor I had was extremely knowledgeable and helpful.
Very satisfied, The service was completed fast. The service rep was very helpful and courteous.
This dealership has always been very helpful, let's me know when I need an oil change. They are always quick and on point.
Very courteous, very helpful with addressing the concerns on the vehicle. Shuttle ride and employees were very help as well with putting in the car seats.
Colin is amazing we had the best experience with him, give the man a raise!
My experience here was great! My salesman Ruben was awesome, he was thoughtful at choosing some great selections for me and my business. He got me into a nice vehicle, I came there and left in my new car with no hassles. Everything was quick and smooth! I’d definitely recommend giving them your business!
I did not have my vehicle serviced at this location! I have received several surveys from this location but have never been to this location.
I got greeted very nice and respectfully and the service was fast and nice cool inside thank you for your services
Fast friendly service. Always easy to do business there. Service representatives are attentive and quick to return calls and answer any questions
Jose was great. Friendly and professional. The service was finished promptly as promised. Very happy with the experience. I’ll definitely be going back.
Thes service writers are very friendly and courteous. Service was done in a timely manner and they kept me informed along the way. Waiting area was nice with cold water and coffee available.
Great service as always! Thank you team Allen Samuels Service Department! Can't wait to see you again
Chuck in the service department (Aransas Pass) is the best !!
The dealership dealt with my service request, promptly, with the minimum amount of fuss. The staff were all friendly knowledgably and very professional in the execution of heir Worlk
Service is great Celeste in service always takes care of our needs and the techs get the job done quickly
The service was completed to our satisfaction and on the promised timeline. Great job guys!
Took the jeep in last minute before a road trip and they got us in and out fairly quickly.
Always kind and with a friendly smile
Always a pleasure working with the service department. I’m in and out in a whip. They take real good care of me and my vehicle. Their customer service is top notch. I highly recommend them at any time.
I was working out of town and the staff at Allen Samuels graciously help me getting my vehicle back on the road.
this is why you don't receive all of the surveys that you send out too much explanations asked for
All good; I always get great service here from the service department and from my salesman, Oscar. top notch. thanks, William Adams
Samuel Adams is the best dealer as far as sales and service I’ve ever dealt with. I will not hesitate to use them for future purchases and the service department is incredible. If you’re in the market for a jeep or a truck or a car, please don’t purchase anything without going there, and checking it out.
Service mgr was friendly and very helpful. I thought I would need some brake work but was surprised to hear my brakes were fine. Will return when I actually need to have the brakes serviced. Service mgr brought to my attention some recommendations for service, but those will have to be another day. Cancer treatments for my wife takes priority right now.
Service was fantastic. Pulled in, they came right out and took the Jeep back. Had a fantastic waiting room with coffee. Was done with the oil change in less than 35 minutes. Employees were ll very friendly. I'll be going back.
Great customer service! Thank you! We appreciate all the info that was provided to us that day.
Allen Samuels dealership is professional and friendly they took great care of my car during service
Allen Samuels dealership was professional, had excellent customer service, addressed all my concerns. Great job!
The service was prompt, thorough, and professional The staff were very polite and very courteous,
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Always a good experience with chuck and company , will recommend as always thank you Rob
They were great real helpful and they were quick. I’m very happy with your job.
Very kind and helpful service excellent and took me home & picked up the next day
The Service Advisor, Chuck and Service Department addressed my Warranty Repair quickly and promptly. Recalls and Service Bulletins were also checked .
Great group of folks to work with regarding my concerns of my truck. I’ll come back
Celeste was fantastic to work with. She called often and had good information to share. She was also friendly and empathetic.
We live in Corpus Christi and we will continue to drive there for great service.
I love this dealership and do everything I can to make sure and get my service done while we are in town. Everyone on their team is friendly, competent and professional so I know I am in good hands no matter what service writer I am working with. I do have to say that I am now mostly working with Taylor and he is outstanding! Keeps me well informed and presents my my service options without ever making me feel like he is selling me. It has been fun watching him grow in his job since I think I was ...
The team did a wonderful job of repairing the tire leak and identifying other items that needed to be addressed.
Service Department is friendly and knowledgeable and always has kept me informed about my Jeep.
Your service department needs to have online updates for vehicles in your repair shop. Digitize and publish what is happening with my vehicle so I don't have to call. It's crazy that the only person who can tell me what's happening when i call is "my service writer". Put it on the web. Join us in the 21st century. Otherwise I have nothing but compliments.
Everyone is always so nice and helpful I’ve had to take my car in several times unfortunately but each time I get the same kindness
Great service. Squeezed me in on a busy day. Took care of all the issues. Representative was professional and clear about issues and gave great advice on what needed to be done.
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They took greta care of me. I dropped my truck off when scheduled, they gave me a ride home and took care of the items I needed. Also took care of a couple of recalls and still had my truck ready in just a few hours. Excellent comunication and service!
Everything was done wonderfully and in a timely manner. Worked within the time frame I needed to get me back on the road.
All repairs and oil changed vehicle delivered back on time and fingerprints all over it. Good job
They were very courteous and professional plus the estimate time they gave me for our vehicle to be done in was perfect
The main issue is went on for recall, oil change, and told the recall they only get 6 bolts in a week, come back Monday and see if they have any, i sis your wanting me to come on and check every Monday, that's crazy. manager did come on Monday and were have one. Also they still can't get the guide lines fixed on back up camer, at least 8 months. They should go back to old software until it's fixed.
Excellent very professional
I did not appreciate the sales pitch while I was waiting. That is not what I was there for.
service was excellent! mr chuck west and the intake personnel were outstanding and took care of me.
Manny made the process quick and easy! We arrived and they had our truck ready to go.
Celeste was very helpful, friendly and professional. I used to hate taking my truck into a shop but she always makes the process so much easier and more comfortable.
I had my JEEP Renegade in because the warning light came on. They ordered the part that took a while. They let me rent another Jeep while mine’s in service. They communicated me with updates. I was enjoying my rental Jeep. Thanks!
Great customer service each time I come there. Always look forward to get my truck serviced there.
Great place to go! They all do their best to get you in to a vehicle, when all things seem lost. They are always ready to help you in whatever need you maybe coming in for. Thank you to everyone at Allen Samuels 👍👏 We are all happy with the purchase of Joy 2020 Buick encore🖤🚗. Oscar Linan was awesome, Go see him
Great to work with. Always helpful, friendly and prompt. I highly recommend using them. Thanks
Best place around to get your car maintenance
A very reliable and responsive organization... I use their service department regularly for my Dodge Ram Pickup.
Great Service. I did not have a ride and they provided transportation. Thank you for the great service!
Very professional, always gets the car done quickly. No complaints they are close to where we live
Friendly clean fast courteous very good at their job pleasant to deal with thank you
The service rep was great to work with, I would highly recommend this dealership and Will use them myself again in the future
Love the honesty and straightforwardness of the service department and how to keep an eye
Taylor, was very nice and helpful!! The service dept was very good thanks
Always do a great job and super friendly staff when I get my oil changed!
Charles (Chuck) West has been our service writer. He actually checks to make sure the work that was requested was done. I would recommend him anytime
Awesome place, very professional. Definitely dont mind having my vehicles serviced here ,would definitely recommend friends
Had a great experience. Took care of my recall. Still waiting to hear about a crack in my leather seat. It’s been about 3 weeks. Who is
Start to finish extremely professional and courteous and very attentive to my needs. Will definitely come back!