Customer Testimonials

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DealerRater Apr 26, 2025

The service was good but I was a little disappointed with the timing. I scheduled online for 8am and expected to be done in less than 90 minutes, but was told that there were 4 ahead of me and that it may take more than 2 hours. Since the weather was bad this caused a minimal disruption of my day.

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Google Apr 25, 2025

I always love bringing my jeep up here! They do such good work, and they are such nice people! Today when I brought my jeep up there Thad gave me a little duck in a jeep to match mine! Absolutely made my day!!

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Google Apr 24, 2025

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DealerRater Apr 11, 2025

Our sales sales person Manny was real respectful and very helpful our deal was easy and quick we have bought 4 vehicles there and had great service every time thank you Bryan Vollmer

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Google Apr 7, 2025

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Facebook Apr 6, 2025

💚💚Hi everyone, 8years ago my doctor told me I was diagnoses for for with HSV2. I was heart broken, However that same years i found a doctor called dr uduehi herbal home who helped me to cured the virus with natural herbal treatment permanently. thanks to🙏 Dr duehi for his natural herbal treatment that eliminated this virus out in my body forever. his contact through Facebook page. for any incurable virus THESE ARE THE DISEASES HE CURED 🙏🙏 1) HERPES 2)HIV/AIDS 3) genitals wart 4)CANCER 5)EPILEPSY 6)DIABETES 7)GOUT 8)CANCER CURE 9) asthma 10)RIGGING EARS 11)Gout 12) pregnancy 13) Hepatitis ABC 14) Weight loss 15) asthma 16) Lupus 17) fibroids ...

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DealerRater Apr 4, 2025

Both the parts and service departments were very fast and friendly and definitely knowledgeable. I will definitely do business with them in the future.

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DealerRater Apr 2, 2025

Best dealership with excellent customer service and Very helpful through the car buying process. Exemplary!!!

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Google Mar 25, 2025

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Google Mar 25, 2025

Mason Rives was great to work with! Super helpful.

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DealerRater Mar 24, 2025

Very accommodating, took my truck right in and gave me a loaner,fixed the problem quickly

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Google Mar 21, 2025

THANKS GREAT JOB

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Google Mar 21, 2025

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Google Mar 18, 2025

Very professional, courteous, and fixed the problem.

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DealerRater Mar 16, 2025

Went above and beyond for me ! Kept me informed and found a leaking seal I didn’t know I had.

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Google Mar 10, 2025

Quick turnaround once the parts for my warranty work came in!

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DealerRater Mar 4, 2025

Always good service at this place! I would recommend them to anyone , especially if you need a ride home

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DealerRater Feb 28, 2025

Service was provided quickly and thoroughly. I taken the vehicle to another dealership after multiple months of attempting to find out what was wrong with it took it to Allen Samuels and they immediately diagnosed it found the part even though it had been on backorder, they found it in another dealership and had it fixed in less than a week. They also kept me updated on the progress throughout the process definitely will be using Allen Samuels in the future.

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Facebook Feb 24, 2025

My truck was towed to their dealership. The service department figured out the problem right away, and within 24 hours I had my truck back. The entire service crew are absolutely spectacular. This is the only place I ever have my truck serviced. Thanks for the great vehicle care.

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DealerRater Feb 19, 2025

This place was amazing. I was able to get into my vehicle with an amazing deal very quickly and the car has ran perfect since purchase!

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DealerRater Feb 15, 2025

Quick service and professional attitude for my visit to have oil change and fuel filter change

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DealerRater Feb 10, 2025

I had a very good experience with the sales and finance departments of the dealership and would use them again.

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DealerRater Feb 9, 2025

Great help from our service representative, Jose, who worked hard to see that our work was done on our Jeep. Many thanks to the mechanics also who found and fixed a difficult electrical problem.

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Google Feb 9, 2025

What an amazing family owned dealership! David & R.J were an awesome help, super kind, and very respectful! I couldn’t recommend this dealership more for finding the car YOU want!

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DealerRater Feb 7, 2025

Very happy with the service. And Chuck was fantastic! Sure I will bring see you again soon

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Google Feb 6, 2025

Wanted to have our Ram pickup's oil changed. Stopped by the garage to make an appointment but they told me that if I had time they could do it immediately. Wow, I definitely had that time. They saved me a trip to town! Thanks guys!

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DealerRater Jan 31, 2025

I had a very good experience with this dealership and I would recomend them and use them again

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DealerRater Jan 27, 2025

Trisha immediately recognized that I was searching for a new truck. She listened to my needs and expectations in purchasing, found the perfect trucks matching my preferences and stuck with me. She followed up well with additional information both prior to the purchase and post sale when I needed to have a minor warranty issued taken care of. When I returned for my service appointment, the service team went above expectations by taking a replacement part from another vehicle to save me a return visit. This showed great understanding that my time is valuable and true customer service. I would ...

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DealerRater Jan 14, 2025

The facility was nice and clean. Great communication with the staff members from the sales department to the financing. This was our second time buying from this dealership and will not be the last.

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Google Jan 13, 2025

Chuck does a great job and is always helpful.

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DealerRater Jan 10, 2025

Excellent customer service and great service. Thank you from a Winter Texan. Appreciate honest service!

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Google Jan 8, 2025

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DealerRater Dec 31, 2024

I've bought several vehicles from Allen Samuel's and have been very happy everytime!

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DealerRater Dec 27, 2024

I was asking about the Oil change package deals and they couldnt seem to find the information???

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DealerRater Dec 23, 2024

Great communication. Appreciate return to home when Jeep dropped off and pick up to go and get jeep when completed. Very professional service center

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DealerRater Dec 23, 2024

Great facility! Professional and courteous staff. A pleasure working with a greatest team in the Coastal Bend

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Google Dec 19, 2024

Their Service Department is second to none!!! They went above and beyond to get my warranty work done on my Jeep Cherokee and to save me as much money as possible! Robin kept me informed through the whole process!!! Thank you all!

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DealerRater Dec 17, 2024

Everything was great! Alex was fantastic and incredibly helpful and the place was super clean and nice!

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DealerRater Dec 17, 2024

Fast, Friendly, and efficient. Will be back again. They are very convenient for me. Thanks again.

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DealerRater Dec 17, 2024

The replacement of the radio once it had been ordered was quick and was glad for that. The trouble shooting was late in getting it started as the 8:00 appointment was not started until 10:00.

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DealerRater Dec 13, 2024

Celeste was outstanding from the start. I was waiting at the dealer. She got me in, communicated regularly about,the progress and was a pleasure to work with. Service completed without issue.

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DealerRater Dec 12, 2024

The repair work was completed in a short amount of time and only had to wait 4days for the parts to get to the dealership.

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DealerRater Dec 10, 2024

Good service but had to wait for the parts to show up which were on back order. Appreciate the shuttle service!

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DealerRater Dec 7, 2024

Excellent assistance with tire change after blowout. Provided transportation for spouse to return home. This will be our go to dealership in the future.

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DealerRater Dec 3, 2024

I was visiting the area and the starter went out on thanksgiving and had truck towed to your store. I explained my situation and your people took care of it and had me on the road Saturday

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Google Nov 28, 2024

Always great service!

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DealerRater Nov 23, 2024

They do a great job . All the way around Great job. Would recommend to someone

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DealerRater Nov 21, 2024

Excellent service promptly delivered. No complaints now or ever. Thank you so much. (The bill was tolerable too.)

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DealerRater Nov 19, 2024

Allen Samuel of Aransas Pass Texas was my servicing dealer. Their service department is A+++ . Very helpful and knowledgeable.

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DealerRater Nov 12, 2024

I had to leave my truck for a recall service and was given a loaner until it was done! Nice

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Google Nov 7, 2024

Fast and quick service

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DealerRater Nov 6, 2024

This revue is for Allen Samuel’s CDJR of Aransas Pass, TX. The service today was exceptional as always. There was a problem with the backseat passenger seat belt that would not recoil & secure the passenger. The Service Advisor, Celeste Tober, is always very attentive to detail and told me that they would get on the service immediately and suggested that I wait while they fixed the problem. The entire process took about an hour and I was on my way with the problem solved. Excellent service!

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DealerRater Oct 31, 2024

I was very pleased with the service that I received on my Jeep and my service rep was very helpful.

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DealerRater Oct 30, 2024

Great and quick service every time my vehicle is in need of service. I contact Alex Villarreal, he schedules my appointments quick, prompt, and with a great attitude. I will continue taking my jeep for servicing to Allen Samuels.

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Google Oct 29, 2024

Putting 3 stars instead of 1 because if you get your vehicle service done when the service manager is there. All is good, if he's on vacation you get attude and horrible service.

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DealerRater Oct 29, 2024

Great and prompt service. I scheduled an appointment and oil change and service was done quickly.

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DealerRater Oct 29, 2024

Chuck and the Service dept. Always get you in and out and keep you updated on status of your vehicle. Great people to deal with!

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DealerRater Oct 23, 2024

CHUCK HAS ALWAYS TREATED ME GREAT AND UPDATES US ON STATUS OF VEHICLE. YOUR SERVICE DOES A GREAT JOB. YOU HAVE A GREAT TEAM, AND WE WILL CONTINUE TO SERVICE OUR VEHICLES WITH ALLEN SAMUELS ARANSAS PASS,

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DealerRater Oct 21, 2024

Always have great service here. Staff is great. Chuck kept me informed of the time and items that needed replaced. Highly recommended! Thank you

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Google Oct 19, 2024

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DealerRater Oct 16, 2024

I have driven from Corpus Christi to Aransas Pass to purchase and service Jeep vehicles for over 20 years. For many years, I kept returning because of the service department and Steve, who I could rely on for reliable advice. I miss him. I now continue to return because of my new car relationship with Danielle.

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DealerRater Oct 15, 2024

friendly curtious customer service appreciate shuttle transportation will contuniue to have my vehicle servced here in the future

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DealerRater Oct 15, 2024

Excellent service and friendly. They listen and care about your car issues. You Feel important .

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DealerRater Oct 12, 2024

My first time there and it was the best . I have been to numerous dode dealerships over the last 11 years that I have owned a dodge . This was by far the best one. Thanks again for being so accommodating !!! Carla Ashton

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DealerRater Oct 12, 2024

Always helpful and friendly.Service on recall well done and did not get my vehicle dirty on inside,much appreciated.Thaks so much for all the work,from the receptionist that took the call,all the way to drive out,very professional.Keep up the great work! Bob&Charlene Crawford

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DealerRater Oct 10, 2024

Celeste was fantastic, polite and met all my needs and questions even made sure how my vehicle was running and everything is great

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DealerRater Oct 9, 2024

Service department is amazing out there. They got me in and out with my oil change in just about an hour. A nice refreshing change as I’ve dealt with other dealerships where it seems like I need to take a phone charger and pack a lunch because I’m going to be there a while.

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Google Oct 8, 2024

Great dealership

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DealerRater Oct 7, 2024

Great service, they had my truck serviced in good time and everyone was very respectful

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DealerRater Oct 6, 2024

Real fast with no issues! Hope all service in the future will go this smooth. Highly experience workers, would recommend Ram .

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DealerRater Oct 3, 2024

I am not sure why I am being asked to rate Allen Samuel's of Oxford when my work was done by Allen Samuel's in Aransas Pass, Texas. The staff was friendly and kept me updated throughout my service. I recommend it to all my Family and Friends.

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DealerRater Oct 2, 2024

Friendly staff who kept me updated throughout my service and answered all of my questions thoroughly.

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DealerRater Sep 29, 2024

Both Tony and Collin listened well and made me feel good about doing business with your dealership.

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DealerRater Sep 28, 2024

GREAT EXPERIENCE WITH OUR SERVICE GUY!! We recommended all of our FRIENDS… will be back

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DealerRater Sep 26, 2024

The whole process was painless and thorough. I understood everything I got a good price. At least I feel I did and the salesman was great.

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DealerRater Sep 20, 2024

I am not sure why I am being asked to rate Allen Samuel's of Oxford when my work was done by Allen Samuel's in Aransas Pass Texas, my service writer went above and beyond, I couldn't be more pleased.

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DealerRater Sep 14, 2024

Great service. Work hard to help customer financially. Prompt service. Great updates. Very courteous service.

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DealerRater Sep 12, 2024

Quick service and friendly staff. Very willing to help in any way they can. Would buy there again.

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Google Sep 11, 2024

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DealerRater Sep 10, 2024

Everything went well. The service personnel were very nice and the service didnt take very long.

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DealerRater Sep 10, 2024

Friendly and professional staff. Celeste was a pleasure to work with. This was my second visit, and I will definitely be back.

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DealerRater Sep 10, 2024

The car dealership provided outstanding customer service. The quality of the work is commendable and appreciated.

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Google Sep 9, 2024

I love this place they make things quick and easy for you .

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DealerRater Sep 6, 2024

The facility is clean and the staff is friendly. The Service Advisor I had was extremely knowledgeable and helpful.

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DealerRater Sep 3, 2024

Very satisfied, The service was completed fast. The service rep was very helpful and courteous.

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DealerRater Sep 3, 2024

This dealership has always been very helpful, let's me know when I need an oil change. They are always quick and on point.

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DealerRater Sep 3, 2024

Very courteous, very helpful with addressing the concerns on the vehicle. Shuttle ride and employees were very help as well with putting in the car seats.

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DealerRater Sep 2, 2024

Colin is amazing we had the best experience with him, give the man a raise!

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DealerRater Sep 2, 2024

My experience here was great! My salesman Ruben was awesome, he was thoughtful at choosing some great selections for me and my business. He got me into a nice vehicle, I came there and left in my new car with no hassles. Everything was quick and smooth! I’d definitely recommend giving them your business!

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DealerRater Aug 29, 2024

I did not have my vehicle serviced at this location! I have received several surveys from this location but have never been to this location.

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DealerRater Aug 29, 2024

I got greeted very nice and respectfully and the service was fast and nice cool inside thank you for your services

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DealerRater Aug 26, 2024

Fast friendly service. Always easy to do business there. Service representatives are attentive and quick to return calls and answer any questions

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DealerRater Aug 26, 2024

Jose was great. Friendly and professional. The service was finished promptly as promised. Very happy with the experience. I’ll definitely be going back.

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DealerRater Aug 26, 2024

Service representative Chuck was great, it goes down hill from there. The service manager doesn't look like knowing what is going on . They keep my truck for days without even working on it. I had drop it there 4 times over 1 1/2 month .A simple state inspection could not be done, I had to go somewhere else for that and somewhere else to finish the work that they could not get done either.

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DealerRater Aug 24, 2024

Thes service writers are very friendly and courteous. Service was done in a timely manner and they kept me informed along the way. Waiting area was nice with cold water and coffee available.

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DealerRater Aug 23, 2024

Great service as always! Thank you team Allen Samuels Service Department! Can't wait to see you again

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Facebook Aug 23, 2024

Chuck in the service department (Aransas Pass) is the best !!

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DealerRater Aug 22, 2024

The dealership dealt with my service request, promptly, with the minimum amount of fuss. The staff were all friendly knowledgably and very professional in the execution of heir Worlk

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DealerRater Aug 22, 2024

Service is great Celeste in service always takes care of our needs and the techs get the job done quickly

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Google Aug 21, 2024


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